Security & Privacy
Your data security and privacy are our top priorities. Learn how we protect your information.
How We Protect Your Data
We employ multiple layers of security to ensure your personal and financial information remains safe and secure.
All data is encrypted using AES-256 encryption, the same standard used by major financial institutions.
Your personal and financial information is stored in SOC 2 certified data centers with 24/7 monitoring.
We never sell your data to third parties and follow strict privacy policies to protect your information.
We maintain compliance with PCI DSS, GDPR, CCPA, and other major data protection regulations.
Certifications & Compliance
We maintain the highest industry standards and certifications to ensure your data is protected.
SOC 2 Type II
Security, availability, and confidentiality controls
PCI DSS Level 1
Payment card industry data security standard
GDPR
General Data Protection Regulation compliance
CCPA
California Consumer Privacy Act compliance
ISO 27001
Information security management systems
HIPAA
Health Insurance Portability and Accountability Act
Your Privacy Matters
We are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information.
Data Collection
We only collect information necessary to provide our services and improve your experience.
Data Usage
Your data is used solely for case processing and customer support. We never sell your information.
Data Protection
All data is encrypted, regularly backed up, and stored in secure, monitored facilities.
Your Rights
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Opt-out of communications
- Data portability
Security Best Practices
Help us keep your account secure by following these recommended security practices.
Use a strong, unique password for your MyRefunds account
Enable two-factor authentication when available
Never share your login credentials with anyone
Log out of your account when using shared computers
Keep your contact information up to date
Review your account activity regularly
Report suspicious activity immediately
Use secure networks when accessing your account
Report Security Issues
If you discover a security vulnerability or have concerns about your account security, please contact our security team immediately.
Security Email
security@myrefunds.com
Response within 2 hours
Security Hotline
1-800-SECURE-1
Available 24/7
Questions About Security?
Our security team is here to address any concerns you may have about data protection and privacy.