Frequently Asked Questions
Find quick answers to common questions about our refund recovery services
Getting Started
How does MyRefunds work?
What types of refunds can you help with?
How much does it cost to use MyRefunds?
Do I need to pay upfront?
Process & Timeline
How long does the refund process take?
What is your success rate?
What happens if you can't recover my money?
How will I know the status of my case?
Fees & Payments
What are your fees?
When do I pay the success fee?
Can I get my registration fee back?
What payment methods do you accept?
Account & Security
Is my personal information secure?
How do I create an account?
Can I close my account anytime?
What if I forget my password?
Case Requirements
What documents do I need to provide?
Can you help with international cases?
Is there a minimum amount for cases?
What if the merchant has already refused my refund request?
Support & Contact
How can I contact customer support?
Do you offer phone support?
Can I speak with my case manager directly?
What if I have an urgent case?
Still Have Questions?
Can't find what you're looking for? Our support team is here to help you 24/7.