Contact Us

Get in touch with our support team. We're here to help you with your $50 registration fee, case questions, or any other concerns.

Send us a Message
Fill out the form below and we'll get back to you within 24 hours
Get in Touch
Multiple ways to reach our support team

Email Support

Send us a detailed message

support@myrefunds.online

24-hour response time

Office Address

Visit our headquarters

123 Business Ave, Suite 500

New York, NY 10001

Business Hours
Monday - Friday8:00 AM - 8:00 PM EST
Saturday9:00 AM - 5:00 PM EST
Sunday10:00 AM - 4:00 PM EST
Emergency Support24/7 Available

For urgent matters, call

Frequently Asked Questions
Quick answers to common questions about our service

How much does MyRefunds cost?

We charge a $50 processing fee for registration. We also charge a success fee (15-25%) only when we recover your money. No hidden fees or account closure charges.

Why do you only accept Bitcoin?

Bitcoin payments are faster, more secure, have no processing fees, and provide better privacy protection.

How long does the refund process take?

Most cases are resolved within 14-21 days. Complex cases may take longer, but we keep you updated throughout.

What if you can't recover my money?

You don't pay success fees if we can't recover your money. You can also close your account and get $350 back.